You will be notified by email when an article or book chapter you have requested has arrived. To retrieve your material, click the link in the email to access your ILLiad account.
Once you are logged in, you will find the article under Items Available to Download.
Click View to open the pdf of your article.
Articles and Book Chapter pdfs only remain on your account for 30 days. It's a good practice to save the file to your computer immediately for future reference.