Email or Text Us
Chat With Us
Ask us a question using the chat window to the right. Online hours:
Frequently Asked of Us
Check our FAQ for research tips and answers to popular questions.
Visit or Call Us
Stop by the Ask Me desk at Shadek or the Circulation desk at Martin, or call at:
Meet With Us
Students can meet with a librarian for one-on-one, expert research assistance.
Grad Schools & Jobs
Students can consult with a librarian to research prospective employers and explore graduate school opportunities.
Welcome to the Frequently Asked Questions page for Interlibrary Loan (ILL) at the Franklin & Marshall College Library |
If your question is not answered by the content on this page, please contact Interlibrary loan staff members--available in the Shadek-Fackenthal Library Research Services/ILL Office, Monday-Friday, 8am-4pm; via email firstname.lastname@example.org and telephone: 717.291.4224
Who can use F&M's ILL service?
Current students, professors and professional staff members.
Can I request textbooks through ILL?
Regrettably, one cannot borrow textbooks through ILL. Textbooks are usually required for use throughout an entire semester, and ILL loan periods do not allow for semester-long use. Libraries also usually place the latest edition of a textbook on reserve and/or assign non-circulating status to textbooks in their collections, rendering the books unavailable for borrowing.
How long will it take for my items to get here?
The ILL process takes anywhere from 2 days to 2 weeks, depending upon the availability of requested items.
Can I check the status of my requests?
Yes! Log in to ILLiad, and click on "Active Requests."
How will I know when my requested items are available for me to use?
Log in to ILLiad, and click on "Articles Available for Download."
How will I know when my ILL item is due back at the library?
The item's due-date appears on the band wrapped around the item.
Can I view a list of all items checked out to me?
Yes! Log in to ILLiad, and click on "Items Checked Out."
Where do I return my borrowed ILL items?
Return the items to the Circulation Desk at either the Shadek-Fackenthal Library or the Martin Library of the Sciences.
How can I request a renewal for items I have borrowed?
First, check the band wrapped around the item--if the statement "No Renewals" appears, no option for renewing the item will appear in ILLiad. If that statement does not appear, Log in to ILLiad then:
Yes. The fine for overdue ILL items is $1.00/day.
I damaged/lost the ILL item I borrowed. What should I do?
Notify ILL staff members know as soon as possible so that they may inform the providing library to learn of replacement fees, etc.
Can I cancel requests?
Yes! Log in to ILLiad then:
Yes! Log in to ILLiad, and click on "Record of All Requests."