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Ask us a question using the chat window to the right. Online hours:
Sunday - Thursday 10:00am - 2:00am
Friday & Saturday 10:00am - 12:00am

Frequently Asked of Us

Check our FAQ for research tips and answers to popular questions.

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Stop by the Ask Me desk at Shadek or the Circulation desk at Martin, or call at:
Shadek-Fackenthal (717) 291-4217
Martin Library (717) 291-4331

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Students can meet with a librarian for one-on-one, expert research assistance.

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Students can consult with a librarian to research prospective employers and explore graduate school opportunities.

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Services: Interlibrary Loan

Welcome to the ILLIad and 360 Link explanation page for Interlibrary Loan (ILL) at the Franklin & Marshall College Library. This information is provided in support of the Fall 2013 debut of ILLiad as the new Interlibrary Loan/ILL management system.

ILLiad facilitates the automatic transfer of bibliographic data from most library databases into ILLiad request forms, thus decreasing the frequency of copying-and-pasting from database-to-form. This is managed by the 360 Link article linker service.

Here is how requesting an article through ILLiad from within a library database works:
  • Confirm online full-text access to an article is not immediately available within the database (e.g., as a PDF document or via HTML link.)
  • Once having confirmed immediate access is not available, click on this button as it appears in nearly all library subscription databases:
  • If the full article does not appear, one should land on a LIBRARY HOLDINGS PAGE? page featuring bibliographic data for the article, and display of any other possible methods of either online or print access. If no method of access appears, click on the link:
Request an Article through ILLiad/Interlibrary Loan
  • If you are not already logged into ILLiad via the same browser you used to facilitate your database search, this link will first take you to an F&M login screen, then to an ILLiad article request form already populated with bibliographic data!
Here is how theLIBRARY HOLDINGS PAGE? appears:

To learn more about ILLiad and Interlibrary Loan in general, peruse the: ILL/ILLiad FAQ

Interlibrary loan staff members are available in the Shadek-Fackenthal Library Research Services/ILL Office, Monday-Friday, 8am-4pm; via email and telephone: 717.291.4224


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