- How can I access the Library's online resources when I'm not on the campus network?
-
The same VPN Client that is used to authenticate and use the college wireless network, can also be
used to authenticate and use Library resources when you are not on the campus network. Be sure
to choose "fandm-internet" in the VPN window. Background information regarding VPN can be found
here.
If you do not already have a VPN Client (check Applications folder), go to the
Software Server to download software - tutorial can be found
here.
Additionally, there are tutorials available to demonstrate how to connect using VPN, for
Mac and
PC.
NEW INFORMATION - a web-based VPN interface is available at this link. Web-based VPN is not supported by Computing Services, but does provide an authentication option if it is not possible to install VPN software. Quit the browser to disconnect from web-based VPN.
- What if I'm unable to install VPN, but still want off-campus access the Library's online resources?
- You will need to install proxy settings in your System Preferences. We have tutorials for OS 10.2, OS 10.3 and PC. If you are using Mac and Firefox, you will need to establish proxy settings within the browser. Launch Firefox > go to Firefox Preferences > at General choose Connection Settings > select Manual Proxy Configuration > at HTTP Proxy enter proxy.fandm.edu and 3128 for Port, then OK, and OK again. Subsequent use of Firefox will prompt for F&M username and password. Deselect Manual Proxy Configuration if you wish to discontinue proxy access.
- Where did my file go // Why won't a file open // Why can't I SAVE my file?
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Most likely your file was saved to the local Microsoft Office folder. Always SAVE your file
from the start, always SAVE to your eDisk Desktop, and always SAVE! // Files may not open without
extensions, like .doc for WORD or .xls for EXCEL. Save file to your eDisk Desktop and
apply extension. Consult with professor if file will still not open. You may have exceeded your
eDisk space. // Trash any files in Desktop, Private or Public folders that are no longer needed.
Consult with Computing if you still can't save.
NEW INFORMATION - Your eDisk preferences may not be in sync with local machine applications. Open the Finder, go to your eDisk account, identify the Library folder, and find the Preferences folder. You can rename or discard the Preferences folder. After logoff and login, you should be able to operate normally in your eDisk environment.
ADDITIONALLY - It could be that your eDisk account is full. Open Finder, select your eDisk account and take note of the available space as shown at the bottom of the Finder window. If space available is near zero MB, discard an unnecessary files in your Desktop, Private and Public folders, then empty Trash. After logoff and login, you should have sufficient space to operate normally in your eDisk environment.
- How can I print both sides of a page?
- So glad you're trying to save paper! Go to File and Print as usual, then go to Copies & Pages and choose Duplex (or Layout) from the drop-down menu. Check the box for Print on Both Sides (or Long-Edge Binding). You will need to make this selection each time, or you can make duplex a default by going to Preset and Save As.
- How can I check my GoPrint balance?
- Check with a Librarian at the ASK ME desk to review your current balance. Details about printing at the Library or Computing Workroom can be found here.
- My F&M uniform password, or Blackboard password doesn't work?
- First check to be sure there isn't a larger issue regarding authentication (ex. other students can't access eDisk). If your F&M uniform password doesn't work, visit http://password.fandm.edu to establish a new password. Additionally, you can determine your current allocation of eDisk space while at the Password webpage. If you are unable to access your course Blackboard website, again, there may be a password issue. Visit http://ats.fandm.edu. Under "Quicklinks" you should find help regarding your Blackboard account and password.
- How can I print multiple Powerpoint frames per page?
- Open the desired Powerpoint presentation > choose File and Print in the menu bar > go to the Copies & Pages dropdown menu and choose Microsoft Powerpoint > at the Print What dropdown menu (Print What will appear automatically in OS 10.3), choose 4 or 6 slides per page > check the box for Print on Both Sides (or Long-Edge Binding in OS 10.3) > now choose Print to produce print job. You may want to print a few pages at first to gauge whether 4 or 6 slides per page is desired. Dark backgrounds or faint font colors may be impossible to produce.
- How can I connect with wireless?
- First, establish that you can access a wireless hub. On a Mac, be sure that you have an installed Airport card, and that it is turned on, and that you are finding the best possible hub. Next, you will need to (possibly) install and use VPN (Virtual Privacy Network) to properly authenticate on the college wirless network. If you do not find VPN in your Applications folder, connect with ethernet and go to the Software Server and install the newest VPN software. We have tutorials for OSX and PC to demonstrate how to install VPN software. Ethernet cable connections can be found on the Mezzanine level in Shadek, and in the computer workroom in Martin. If you have any problems or need assistance with this installation, email or call Computing Services at helpdesk@fandm.edu or 358-4483.
- How can I renew books // How many books can I checkout?
- Choose My Account in the Library Catalog, then choose Renew My Materials. You can also choose RENEW from the Library home page. Enter your F&M ID barcode for user ID, then enter the last 4 digits of your SS# for the PIN. Check-mark the items you wish to renew. Some items cannot renewed. If you are unable to access My Account, contact Circulation at 291-4223 or 291-4184. Students can checkout up to 50 books at a time.
- How do I cite web pages?
- There are examples of newspaper, journal and website citations found at the HOW TO section on the library homepage. Take a look at the MLA and APA manuals at the ASK ME desk for further examples.
- How do I know if the Library has the book I need?
- First identify the book title or author name in your citation. Go to BOOKS (catalog of books and other materials in the Library), then enter the book title or author name. If the book is present, the listing will indicate which location holds the title, and at what call number (call number locations and maps). If the volume is not present or is checked-out, you could request the book through E-ZBorrow or Interlibrary Loan.
- How do I find articles?
- Article citations, abstracts and full-text can be found amongst our many excellent library-supported databases. If you already know the database you are looking for (like JStor or Lexis-Nexis) you might jump to the resource on the A to Z List. If you are unsure about which database(s) to select, choose By Subject or Class Guides to help focus research. Determining appropriate KEYWORDS, developing good SEARCH STRATEGIES, and finding RELEVANT DATABASES are all important steps towards good research. Please seek out a librarian if you need assistance, or Ask Andy.
- How do I know if the Library has the journal I need?
- First identify the journal title in your citation. Go to JOURNALS (our catalog of print and online journals in the Library), then enter the journal title. If the journal is present, the listing will indicate which location holds the title, and in what format. If the title is not present, you could request the article through Interlibrary Loan.
- Is is okay to leave my eDisk logon open on a public machine?
- Sure, no problem, if you don't mind other people viewing, editing, or stealing your files. It is always a good idea to logoff eDisk when done. Go to the Apple Menu and choose Log Out. Also, Whether you are editing a local or remote (eDisk) file, it is always a smart idea to backup OFTEN. You will need to restart a computer that has lost an eDisk connection in order to re-establish a connection once the server is back in action.
- How do I find PMLA (Publications of the Modern Language Association)?
- The PMLA ARCHIVE, 1884-2001, is available thru JSTOR. Current issues of the PMLA are received in print. The MLA Bibliography online database features the MLA Directory of Periodicals.
- Where can I find SPSS?
- The SPSS (Statistical Package for the Social Sciences), one of the most widely available and powerful statistical software packages, can be found in the Martin computer workroom and on any of the public computers in Shadek-Fackenthal.
- How does the USA Patriot Act affect me in the library?
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The basics regarding the USA Patriot Act and libraries can be found here.
http://www.library.emory.edu/conpolfaq.html - Who was John Marshall?
- Born Sept. 24, 1755, near Germantown, Va. died July 6, 1835, Philadelphia. Marshall was the fourth chief justice of the United States and principal founder of the U.S. system of constitutional law, including the doctrine of judicial review. The first of Marshall's great cases in more than 30 years of service was Marbury v. Madison (1803), which established the Supreme Court's right to state and expound constitutional law. His most important decision in exercising this authority was in McCulloch v. Maryland (1819), which upheld the authority of Congress to create the Bank of the United States. During his tenure Marshall participated in more than 1,000 decisions, writing 519 of them himself. John Marshall's affiliation with F & M.
- Where can I find genealogy, engraving, print and book-value information?
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The F&M Library does not provide an appraisal service, and has very little genealogical information.
Please refer to the following links for regional and national services.
http://library.fandm.edu/archives/Genealogy.html
http://library.fandm.edu/archives/values.html
http://www.bookfinder.com
http://www.worldbookdealers.com - Who do I talk to about giving a million dollars to the Library?
- Popular question! See the Circulation desk to ask about a Friends of the Library membership, or call the Library Director's office at 717-291-4216 for larger gifts - and THANK YOU!